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Support Ticket Not Responded to

I have used Elegant Elements for Avada several times in the past and have always been happy with it, but this time I had an issue, submitted a ticket and after 5 days have still not received a response from support.  In this case, I'm just going a different route with my design to avoid the issue, but I am not sure if I will ever purchase it again.

3 people have this problem

No answer for me too. 

Seem the team is dead now. 

I had no answer on my ticket aswell.

They haven't responded to codecanyon posts in months. 

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